![\"Samsung\"](\"http:\/\/slovaklinesmagazin.sk\/cms\/wp-content\/uploads\/2016\/11\/REZ41518f_a_portret_YH_photo_2-211x300.jpg\")
<\/p>\nV\u00e1\u017een\u00ed z\u00e1kazn\u00edci,<\/p>\n
pre spolo\u010dnos\u0165 Samsung je d\u00f4le\u017eit\u00e9 produkty neust\u00e1le inovova\u0165 a prich\u00e1dza\u0165 s \u00faplne prelomov\u00fdmi technol\u00f3giami, ktor\u00e9 skuto\u010dne obohacuj\u00fa \u017eivoty \u013eud\u00ed. \u0164a\u017eiskov\u00fdm bodom na\u0161ej misie je pon\u00faknu\u0165 to najlep\u0161ie vo svojej triede \u010do do bezpe\u010dnosti aj kvality. Bohu\u017eia\u013e, v poslednom \u010dase sme tento z\u00e1v\u00e4zok \u00faplne nesplnili.<\/p>\n
Vzh\u013eadom na to, \u017ee sme na eur\u00f3pskom trhu neza\u010dali skuto\u010dn\u00fd predaj zariaden\u00ed Note7, ale len distrib\u00faciu \u010dasti predobjedn\u00e1vok, bol nepr\u00edjemnos\u0165ami spojen\u00fdmi s telef\u00f3nmi Note7 ovplyvnen\u00fd ni\u017e\u0161\u00ed po\u010det z\u00e1kazn\u00edkov. Napriek tomu sme si vedom\u00ed, \u017ee sme nesplnili na\u0161e vysok\u00e9 \u0161tandardy, rovnako ako o\u010dak\u00e1vania z\u00e1kazn\u00edkov, ktor\u00ed si predobjednali toto zariadenie. Za to sa V\u00e1m \u00faprimne ospravedl\u0148ujeme.<\/p>\n
Berieme v\u00e1\u017ene na\u0161u zodpovednos\u0165, \u010do sa t\u00fdka bezpe\u010dnosti a kvality. Preto v spolupr\u00e1ci s vl\u00e1dnymi organiz\u00e1ciami a priemyseln\u00fdmi partnermi po celom svete rob\u00edme proakt\u00edvne kroky na zlep\u0161enie situ\u00e1cie. Tu je aktu\u00e1lny preh\u013ead na\u0161ich doteraj\u0161\u00edch krokov.<\/p>\n
Ako ste u\u017e boli pravdepodobne informovan\u00ed, v\u00fdrobu Galaxy Note7 sme \u00faplne zastavili. Z\u00e1rove\u0148 pracujeme na tom, aby sme zabezpe\u010dili bezpe\u010dn\u00e9 vr\u00e1tenie ka\u017ed\u00e9ho Note7. Oce\u0148ujeme trpezlivos\u0165 v\u0161etk\u00fdch na\u0161ich z\u00e1kazn\u00edkov, ktor\u00fdch sa t\u00e1to nepr\u00edjemnos\u0165 dotkla a museli vyu\u017ei\u0165 v\u00fdmenn\u00fd program.<\/p>\n
Spolo\u010dnos\u0165 Samsung sa v s\u00fa\u010dasnosti usiluje o identifik\u00e1ciu a odhalenie p\u00f4vodu probl\u00e9mov s bat\u00e9riami telef\u00f3nov Note7. S pomocou nez\u00e1visl\u00fdch odborn\u00edkov tret\u00edch str\u00e1n sme za\u010dali vy\u0161etrovanie za \u00fa\u010delom prehodnotenia v\u0161etk\u00fdch aspektov zariaden\u00ed, vr\u00e1tane bat\u00e9rie, hardv\u00e9ru a softv\u00e9ru \u010di v\u00fdrobn\u00fdch procesov. Ihne\u010f, ako z\u00edskame v\u00fdsledky t\u00fdchto vy\u0161etrovan\u00ed, budeme ich transparentne komunikova\u0165.<\/p>\n
Spolo\u010dnos\u0165 Samsung sa p\u00fd\u0161i dlhou trad\u00edciou v oblasti inov\u00e1ci\u00ed a dok\u00e1zala, \u017ee sa v\u017edy pou\u010dila zo svojich ch\u00fdb. Hoci db\u00e1me na neust\u00e1le inov\u00e1cie pri vytv\u00e1ran\u00ed technol\u00f3gi\u00ed nov\u00fdch gener\u00e1ci\u00ed, bezpe\u010dnos\u0165 z\u00e1kazn\u00edkov zost\u00e1va na\u0161ou hlavnou prioritou. Preto je na\u0161\u00edm z\u00e1merom investova\u0165 predov\u0161etk\u00fdm do zv\u00fd\u0161enej starostlivosti o z\u00e1kazn\u00edka a zabezpe\u010denie vysokej kvality produktov.<\/p>\n
V mene v\u0161etk\u00fdch na\u0161ich eur\u00f3pskych zamestnancov chceme vyjadri\u0165 \u013e\u00fatos\u0165 nad s\u00fa\u010dasnou situ\u00e1ciou a po\u010fakova\u0165 V\u00e1m za Va\u0161u trval\u00fa podporu. Budeme na\u010d\u00fava\u0165 Va\u0161im potreb\u00e1m, aby sme sa z tejto situ\u00e1cie pou\u010dili, a kona\u0165 tak\u00fdm sp\u00f4sobom, aby sme z\u00edskali sp\u00e4\u0165 Va\u0161u d\u00f4veru.<\/p>\n
S \u00factou,<\/p>\n
YH Eom<\/p>\n
Prezident a CEO – Samsung Electronics Europe<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
V\u00e1\u017een\u00ed z\u00e1kazn\u00edci, pre spolo\u010dnos\u0165 Samsung je d\u00f4le\u017eit\u00e9 produkty neust\u00e1le inovova\u0165 a prich\u00e1dza\u0165 s \u00faplne prelomov\u00fdmi technol\u00f3giami, ktor\u00e9 skuto\u010dne obohacuj\u00fa \u017eivoty \u013eud\u00ed. \u0164a\u017eiskov\u00fdm bodom na\u0161ej misie je pon\u00faknu\u0165 to najlep\u0161ie vo svojej triede \u010do do bezpe\u010dnosti aj kvality. Bohu\u017eia\u013e, v poslednom \u010dase sme tento z\u00e1v\u00e4zok \u00faplne nesplnili. Vzh\u013eadom na to, \u017ee sme na eur\u00f3pskom trhu neza\u010dali […]<\/p>\n","protected":false},"author":7,"featured_media":76097,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"footnotes":""},"categories":[5,42,43],"tags":[],"class_list":["post-76096","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-celebrity-magazine","category-tech","category-technologie","post_format-post-format-image","eq-blocks"],"_links":{"self":[{"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/posts\/76096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/comments?post=76096"}],"version-history":[{"count":3,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/posts\/76096\/revisions"}],"predecessor-version":[{"id":76101,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/posts\/76096\/revisions\/76101"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/media\/76097"}],"wp:attachment":[{"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/media?parent=76096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/categories?post=76096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/tags?post=76096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}