{"id":86808,"date":"2020-11-26T14:36:02","date_gmt":"2020-11-26T12:36:02","guid":{"rendered":"https:\/\/slovaklinesmagazin.sk\/cms\/?p=86808"},"modified":"2020-11-26T14:36:30","modified_gmt":"2020-11-26T12:36:30","slug":"spatna-vazba-nad-zlato","status":"publish","type":"post","link":"https:\/\/www.slovaklinesmagazin.sk\/cms\/2020\/11\/spatna-vazba-nad-zlato\/","title":{"rendered":"Sp\u00e4tn\u00e1 v\u00e4zba nad zlato"},"content":{"rendered":"<p><strong>Spolo\u010dnos\u0165 Slovak Lines prin\u00e1\u0161a v t\u00fdchto d\u0148och cestuj\u00facim mo\u017enos\u0165 hodnotenia cez slu\u017ebu Staffino u\u017e aj na region\u00e1lnych link\u00e1ch v Bratislavskom samospr\u00e1vnom kraji. Na medzin\u00e1rodn\u00fdch autobusov\u00fdch link\u00e1ch pritom t\u00fato mo\u017enos\u0165 u\u017e vyu\u017e\u00edva. Slovak Lines chce inovat\u00edvnou formou z\u00edskava\u0165 pravideln\u00fa sp\u00e4tn\u00fa v\u00e4zbu od cestuj\u00facich a motivova\u0165 svojich \u0161of\u00e9rov.<\/strong><\/p>\n<p>Slu\u017eba Staffino \u2013 vytvoren\u00e1 na hodnotenie kvality slu\u017eieb \u2013 je \u00faspe\u0161n\u00e1 u\u017e od svojho uvedenia na trh. Po\u010det \u013eud\u00ed, ktor\u00ed chc\u00fa neanonymne hodnoti\u0165 kvalitu slu\u017eieb, da\u0165 kon\u0161trukt\u00edvnu pripomienku \u010di pochv\u00e1li\u0165 konkr\u00e9tneho zamestnanca, rastie ka\u017ed\u00fdm d\u0148om, a aj preto dnes Staffino vyu\u017e\u00edvaj\u00fa tis\u00edce firiem v r\u00f4znych odvetviach. Z\u00edskavaj\u00fa tak priamu sp\u00e4tn\u00fa v\u00e4zbu od svojich z\u00e1kazn\u00edkov, v\u010faka ktorej vedia poskytova\u0165 lep\u0161ie slu\u017eby.<\/p>\n<p><strong>Slovak Lines<\/strong> vyu\u017e\u00edva slu\u017eby Staffino u\u017e druh\u00fd rok, doteraz v\u0161ak len na komer\u010dn\u00fdch medzin\u00e1rodn\u00fdch link\u00e1ch. Teraz roz\u0161iruje slu\u017ebu aj do region\u00e1lnej siete pr\u00edmestskej autobusovej dopravy. \u201c<em>Zauj\u00edma n\u00e1s najm\u00e4 hodnotenie na\u0161ich vodi\u010dov, preto\u017ee s\u00fa prv\u00ed, ktor\u00fdch cestuj\u00faci v autobuse uvidia. Z\u00e1le\u017e\u00ed n\u00e1m na tom, aby sa z\u00e1kazn\u00edci c\u00edtili v autobusoch dobre a Staffino pova\u017eujeme za skvel\u00fd n\u00e1stroj, ako to dosiahnu\u0165,\u201d<\/em> hovor\u00ed Pavol Labant, gener\u00e1lny riadite\u013e spolo\u010dnosti <strong>Slovak Lines<\/strong>.<\/p>\n<p>Tom\u00e1\u0161 Rosputinsk\u00fd, co-founder &amp; CEO Staffino: \u201e<em>Te\u0161\u00edm sa, \u017ee po medzin\u00e1rodn\u00fdch link\u00e1ch Slovak Lines prip\u00e1ja aj dom\u00e1ce. Postrehy cestuj\u00facich s\u00fa nenahradite\u013en\u00e9 pre okam\u017eit\u00e9 vylep\u0161ovanie \u010di nastavovanie strategick\u00fdch zmien. Tak ako pochvaly smerovan\u00e9 dobr\u00fdm vodi\u010dom s\u00fa v dne\u0161nej \u010dudnej dobe zdrojom potrebnej energie a n\u00e1deje. Som na Slovak Lines py\u0161n\u00fd, te\u0161\u00edm sa z ich snahy zlep\u0161ova\u0165 sa a by\u0165 k \u013eu\u010fom bli\u017e\u0161ie.<\/em>\u201c<\/p>\n<p><strong>Sp\u00e4tn\u00e1 v\u00e4zba priamo z autobusu<\/strong><\/p>\n<p>Na hodnotenie svojej cesty v sieti Regio sta\u010d\u00ed cestuj\u00facemu p\u00e1r klikov. Na viacer\u00fdch miestach v ka\u017edom autobuse n\u00e1jde zelen\u00e9 n\u00e1lepky Staffino s QR k\u00f3dom, ktor\u00fd mu po zosn\u00edman\u00ed kamerou smartf\u00f3nu otvor\u00ed v internetovom prehliada\u010di kr\u00e1tky formul\u00e1r. V \u0148om hodnot\u00ed vodi\u010da, \u010distotu, pohodlie a celkov\u00fa sk\u00fasenos\u0165 po\u010das cesty region\u00e1lnou linkou. Cestuj\u00faci m\u00e1 takisto priestor na vlastn\u00fd opis situ\u00e1cie, pochvalu alebo podnet na zlep\u0161enie. V pr\u00edpade, \u017ee zanech\u00e1 svoj email, spolo\u010dnos\u0165 <strong>Slovak Lines <\/strong>na jeho hodnotenie v\u017edy odpovie. K formul\u00e1ru sa cestuj\u00faci dostane aj cez str\u00e1nku <a href=\"https:\/\/staffino.com\/slovaklines\">https:\/\/staffino.com\/slovaklines<\/a>, nie je potrebn\u00e9 si in\u0161talova\u0165 mobiln\u00fa aplik\u00e1ciu ani sa registrova\u0165.<\/p>\n<p><strong>Nebojte sa chv\u00e1li\u0165<\/strong><\/p>\n<p>Drviv\u00e1 v\u00e4\u010d\u0161ina podnetov v aplik\u00e1cii Staffino tvoria po\u010fakovania, podnety \u010di kritika s\u00fa paradoxne v men\u0161ine. <em>\u201cK dne\u0161n\u00e9mu d\u0148u m\u00e1me vy\u0161e 93 % po\u010fakovan\u00ed a necel\u00fdch 7 % podnetov a pripomienok. Podnety n\u00e1m pom\u00e1haj\u00fa v odhalen\u00ed probl\u00e9mov a ich r\u00fdchlom odstr\u00e1nen\u00ed a v\u010faka nim vieme, \u010do rob\u00edme spr\u00e1vne a kde m\u00e1me priestor na zlep\u0161enie\u201c, <\/em>\u00a0tvrd\u00ed Labant, gener\u00e1lny riadite\u013e spolo\u010dnosti <strong>Slovak Lines<\/strong> a dod\u00e1va: <em>\u201cHodnotenia vodi\u010dov, \u010di u\u017e pozit\u00edvne alebo negat\u00edvne, s\u00fa preposielan\u00e9 dispe\u010derom, ktor\u00ed n\u00e1sledne komunikuj\u00fa s konkr\u00e9tnym vodi\u010dom. Ak je \u0161of\u00e9r pr\u00edjemn\u00fd a mil\u00fd, nev\u00e1hajte mu po\u010fakova\u0165, preto\u017ee naj\u00fa\u010dinnej\u0161ia motiv\u00e1cia je pr\u00e1ve po\u010fakovanie od z\u00e1kazn\u00edkov.\u201d<\/em><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spolo\u010dnos\u0165 Slovak Lines prin\u00e1\u0161a v t\u00fdchto d\u0148och cestuj\u00facim mo\u017enos\u0165 hodnotenia cez slu\u017ebu Staffino u\u017e aj na region\u00e1lnych link\u00e1ch v Bratislavskom samospr\u00e1vnom kraji. Na medzin\u00e1rodn\u00fdch autobusov\u00fdch link\u00e1ch pritom t\u00fato mo\u017enos\u0165 u\u017e vyu\u017e\u00edva. Slovak Lines chce inovat\u00edvnou formou z\u00edskava\u0165 pravideln\u00fa sp\u00e4tn\u00fa v\u00e4zbu od cestuj\u00facich a motivova\u0165 svojich \u0161of\u00e9rov. Slu\u017eba Staffino \u2013 vytvoren\u00e1 na hodnotenie kvality slu\u017eieb \u2013 [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":86809,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,50,321],"tags":[],"class_list":["post-86808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-real-estate","category-radim-vam","category-tlacova-sprava","eq-blocks"],"_links":{"self":[{"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/posts\/86808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/comments?post=86808"}],"version-history":[{"count":1,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/posts\/86808\/revisions"}],"predecessor-version":[{"id":86810,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/posts\/86808\/revisions\/86810"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/media\/86809"}],"wp:attachment":[{"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/media?parent=86808"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/categories?post=86808"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.slovaklinesmagazin.sk\/cms\/wp-json\/wp\/v2\/tags?post=86808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}